PLANNED OPERATED SERVICE

Guided Client Transition

Run a scoped, evidence-backed transition that closes priority gaps, tests selected tasks, and records continuing responsibility.

01 · THE SITUATION

“The engagement is ending, but handing over a folder does not prove the receiving team can complete the important operating tasks.”

Giving the receiving team a folder does not prove that ownership transferred or that realistic operating tasks can be completed.

REPOSITORY → ACTION → ARTIFACT → OUTCOME

02 · WHAT IT READS

acme-support-agent/fictional fixture

outputs/handover/index.mdThe current source-linked material for the receiving team.
outputs/gaps.json + outputs/coverage-boundary.mdOutstanding work and the limits of what can be verified.
repo/evals/probes/refund-routing.yamlSelected exercises used to check the receiving workflow.
outputs/live-answer.json + outputs/freshness.jsonThe answer and maintenance responsibilities continuing after transition.

03 · WHAT THE FDE DOES

operated serviceIllustrative planned interaction

Planned operated service — illustrative.

01Assemble the current material and ask experts only about priority gaps.
02Assign receiving and continuing-service owners.
03Run selected readiness exercises and record acceptance, unresolved work, and next responsibilities.

04 · WHAT GETS PRODUCED

outputs/handover/transition-record.jsonIllustrative fixture

Handover ownership and readiness record

A point-in-time record of reviewed material, role-based owners, readiness exercises, and unresolved work.

05 · WORK AVOIDED

You get a defined, evidence-backed exit path instead of an open-ended knowledge-transfer tail.

06 · CREDIBILITY BOUNDARY

The record proves only the scoped exercises at that point in time; it cannot guarantee future readiness or legally transfer accountability.
This service is not observability, incident response, ITSM, production support, or application maintenance.

07 · NEXT STEP

The commercial model follows responsibility—operate, transfer, or govern—without fabricated pricing.